Privacy policy

1. Introduction

Norton Peak SA, headquartered in Sion (Valais, Switzerland), places particular importance on the protection of your personal data and the respect of your privacy.

This privacy policy explains how we collect, use, share, and protect your data when you use our websites, applications, or services associated with the Norton Peak brand.

By accessing our services, you agree to the terms of this policy, which complies with the requirements of the General Data Protection Regulation (GDPR) and the revised Swiss Federal Act on Data Protection (revFADP).

2. Data Controller

Norton Peak SA

Rue Sainte-Marguerite 16

1950 Sion, Switzerland

📧 contact@nortonpeak.com

3. Data We Collect

We only collect the data necessary for the proper provision of our services, including:

a. Identification data

First and last name, address, email, phone
Customer or shareholder account information (username, encrypted password)
Order number, watch serial number, product QR code

b. Transaction data

Payment information (via secure providers)
Billing and delivery address
Purchase history, participation in events, votes or feedback

c. Technical data

IP address, device type, browser, operating system
Cookies and usage data from our website and mobile app

d. Data related to your shareholder status

Number of shares held, acquisition date, voting rights
Access to the Norton Peak Insider area and company-related information

4. Purposes of Processing

Your data are processed for the following purposes:

Purpose – Legal basis

Order, payment, and delivery management – Performance of a contract

Access to your customer account and shareholder area – Performance of a contract

Personalised communication, newsletters – Consent

After-sales service and warranty management – Legitimate interest

Improvement of products and services – Legitimate interest

Compliance with legal obligations (accounting, taxation, shareholder register) – Legal obligation

5. Sharing Your Data

Your data may be shared only with:

Our Swiss logistics and watchmaking partners (production, delivery, warranty)
Our technical providers (hosting, maintenance, secure payment)
Our financial and legal partners (maintenance of the shareholder register, fiduciaries, insurers)
Competent authorities, only where legally required.

No data is transferred to third parties for commercial or advertising purposes.

6. Storage and Security

All data are hosted on secure servers in Switzerland, protected by:

SSL/TLS encryption
Regular backups
Restricted and authenticated access
Continuous monitoring and integrity checks

7. Retention Period

Your data are retained as follows:

Customer data: 10 years after the last transaction
Shareholder data: as long as the holding is active, then 10 years after disposal
Marketing data: until consent is withdrawn
Cookies: according to the duration indicated in the consent banner

8. Your Rights

You have the following rights at any time:

Right of access, rectification, and erasure
Right to restriction of processing and data portability
Right to object to processing and profiling
Right to withdraw consent at any time

To exercise your rights:

📧 privacy@nortonpeak.com

9. Cookies and Similar Technologies

We use cookies to:

Ensure the proper functioning of the site (authentication, cart, security)
Analyse traffic and improve the user experience
Personalise content and offers

You can manage your preferences via the consent banner or your browser settings.

10. Third-Party Services

Our services may integrate third-party tools, including:

Google Analytics / Plausible (audience analytics)
Cloudflare (security and network performance)
Stripe (secure payment)

These providers act in compliance with the GDPR and Swiss legislation.

11. Changes to This Policy

We reserve the right to modify this policy at any time.

Any updates will be published on our website with a revision date.

12. Contact

For any questions regarding this policy or your personal data:

Data Protection Officer

📧 dpo@nortonpeak.com

📍 Norton Peak SA, Rue Sainte-Marguerite 16, 1950 Sion, Switzerland